1. Introduction
SolutionsChapter.com is committed to protecting user privacy. This policy outlines how user data is collected, stored, and protected. Solutions Chapter Group ("we," "our," or "us") operates the Solutions Chapter platform, a global B2B marketplace connecting businesses across 14 specialized service chapters. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services.
2. Information We Collect
We collect personal, account, payment, and automatic information such as IP addresses.
2.1 Personal Information
We collect personal information that you voluntarily provide to us when you:
- Register for an account
- Subscribe to our services
- Contact us through our platform
- Participate in marketplace activities
- Use our chapter coins and gold coins system
2.2 Account Information
Account-related data including login credentials, subscription details, and platform preferences.
2.3 Payment Information
Payment details for subscription billing and coin purchases, processed securely through our payment systems.
2.4 Automatic Information
We automatically collect information such as IP addresses, browser type, device information, and usage patterns when you interact with our platform.
2.5 Business Information
For our B2B marketplace, we collect business-related information including company details, service offerings, and professional credentials to maintain our verified networks.
3. How We Use Your Information
Collected data is used to facilitate services, process payments, provide security, and perform analytics. We use the information we collect for the following purposes:
- Provide and maintain our marketplace services
- Process transactions and manage your account
- Facilitate connections between businesses in our verified networks
- Manage chapter coins and gold coins transactions
- Send important updates about our 14 service chapters
- Improve our platform and develop new features
- Ensure security and prevent fraud
- Perform analytics to enhance user experience
- Comply with legal obligations
4. Information Sharing and Disclosure
We do not sell personal data; information may only be shared with consent or legal obligation.
4.1 Business Connections
As a B2B marketplace, we facilitate connections between businesses. Your business information may be shared with other verified members to enable marketplace transactions and partnerships.
4.2 Service Providers
We may share your information with trusted third-party service providers who assist us in operating our platform, processing payments, and providing customer support.
4.3 Legal Requirements
Information may only be shared with consent or legal obligation. We may disclose your information if required by law or in response to valid legal requests.
5. Data Security
SolutionsChapter.com uses encryption and firewalls to protect data. We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. This includes encryption of sensitive data, secure payment processing for coin purchases, and regular security audits.
6. International Data Transfers
As a global platform with verified networks across multiple continents, your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place for such transfers.
7. Your Rights
Users can access, modify, or delete personal data by contacting support@solutionschapter.com.
Depending on your location, you may have certain rights regarding your personal information:
- Access to your personal information
- Correction of inaccurate or incomplete data
- Deletion of your personal information
- Restriction of processing
- Data portability
- Objection to processing
8. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your experience on our platform, analyze usage patterns, and provide personalized content. You can manage your cookie preferences through your browser settings. For more details, please see our Cookie Policy.
9. Children's Privacy
Our services are designed for businesses and professionals. We do not knowingly collect personal information from children under the age of 16. If we become aware that we have collected personal information from a child under 16, we will take steps to delete such information.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any material changes by posting the new Privacy Policy on our platform and updating the "Last updated" date.
11. Contact Information
If you have any questions about this Privacy Policy or our data practices, please contact us:
Solutions Chapter Group
Email: support@solutionschapter.com
Phone: +1 (626) 725-1007
WhatsApp: +1 (626) 725-1007