1.1 Basic Plan (Free Tier)

• 5 Chapter Coins monthly
• Limited marketplace access
• Basic search functionality
• Community forums access

1.2 Pro Plan ($99/month)

• 100 Chapter Coins monthly
• 10 Gold Coins monthly
• Full marketplace access
• Advanced search and filters
• Direct contact with providers
• API access

1.3 Custom Plans (Enterprise)

• Unlimited Chapter Coins
• 50+ Gold Coins monthly
• Dedicated account manager
• Custom integrations
• Priority marketplace placement
• 24/7 premium support

2.1 Automatic Renewal

All paid subscriptions automatically renew at the end of each billing cycle unless canceled by the user before the renewal date.

2.2 Payment Management

Users can update payment details, change subscription plans, or cancel their subscription through their account dashboard at any time.

2.3 Billing Cycles

Subscriptions are available on monthly or annual billing cycles. Annual subscriptions may include discounted pricing.

3.1 Refund Eligibility

Refunds may be considered for unused portions of paid subscriptions based on individual circumstances and platform usage.

3.2 Refund Process

To request a refund, contact our support team with your subscription details and reason for the refund request. Each case will be reviewed individually.

3.3 Processing Time

Approved refunds are typically processed within 5-10 business days and will be credited to the original payment method.

4.1 Trial Period

Free trials are available for eligible new users and typically last 14 days, providing full access to Pro plan features.

4.2 Trial Conversion

At the end of the trial period, your subscription will automatically convert to a paid plan unless you cancel before the trial expires.

4.3 Cancellation

You can cancel your free trial at any time through your account dashboard to avoid being charged when the trial period ends.

5.1 Plan Upgrades

You can upgrade your subscription plan at any time. Upgrades take effect immediately, and you'll be charged the prorated difference.

5.2 Plan Downgrades

Downgrades take effect at the end of your current billing cycle. You'll retain access to your current plan features until then.

6.1 How to Cancel

You can cancel your subscription at any time through your account dashboard or by contacting our support team.

6.2 Access After Cancellation

After cancellation, you'll retain access to paid features until the end of your current billing period, then your account will revert to the Basic plan.