1. Acceptance of Terms
By accessing and using the Solutions Chapter platform, you accept and agree to be bound by the terms and provision of this agreement. Solutions Chapter Group operates a global B2B marketplace spanning 14 specialized service chapters with verified networks across multiple continents.
2. Platform Description
Solutions Chapter is a comprehensive B2B marketplace that provides:
- Access to 14 specialized service chapters
- Verified business networks across global locations
- Chapter coins and gold coins system for platform transactions
- Professional consultation and business services
- Marketplace for business-to-business connections
3. Subscription Plans and Pricing
3.1 Free Tier
- 5 Chapter Coins monthly
- Limited marketplace access
- Basic search functionality
- Community forums access
3.2 Professional Plan ($99/month)
- 100 Chapter Coins monthly
- 10 Gold Coins monthly
- Full marketplace access
- Advanced search and filters
- Direct contact with providers
- API access
3.3 Enterprise Plan (Custom Pricing)
- Unlimited Chapter Coins
- 50+ Gold Coins monthly
- Dedicated account manager
- Custom integrations
- Priority marketplace placement
- 24/7 premium support
4. Chapter Coins and Gold Coins System
4.1 Chapter Coins
Chapter Coins are the primary currency for basic platform activities including viewing listings, messaging other users, and accessing standard marketplace features. Chapter Coins are allocated monthly based on your subscription plan.
4.2 Gold Coins
Gold Coins are premium currency for advanced features, priority services, and enhanced marketplace visibility. Gold Coins can be purchased separately or are included in paid subscription plans.
4.3 Coin Usage and Expiration
Coins are non-transferable and expire according to the terms of your subscription. Unused coins do not roll over to subsequent billing periods unless specified in your plan.
5. User Responsibilities
5.1 Account Registration
Users must be 18 or older and maintain security over their accounts.
5.2 Service Use
Services are for lawful use; violations may result in termination.
5.3 General Responsibilities
As a user of our platform, you agree to:
- Provide accurate and complete business information
- Maintain the confidentiality of your account credentials
- Use the platform only for legitimate business purposes
- Respect intellectual property rights
- Comply with all applicable laws and regulations
- Not engage in fraudulent or deceptive practices
- Use chapter coins and gold coins responsibly
6. Marketplace Conduct
Our marketplace operates on principles of trust and professionalism. Users must:
- Provide honest and accurate service descriptions
- Honor commitments made through the platform
- Maintain professional communication standards
- Report any suspicious or inappropriate behavior
- Respect the verified network standards
7. Payment Terms
7.1 Payments
Subscriptions require timely payments; late fees may apply.
7.2 Refund Policy
Cancellations are allowed, but service fees are non-refundable for completed services.
7.3 Subscription Billing
Subscription fees are billed monthly or annually as selected. All fees are non-refundable except as required by law or as specified in our refund policy.
7.4 Coin Purchases
Additional chapter coins and gold coins can be purchased through our secure payment system. All coin purchases are final and non-refundable.
7.5 Price Changes
We reserve the right to modify our pricing with 30 days' notice to existing subscribers.
8. Intellectual Property
SolutionsChapter.com retains rights to all content on the platform. The Solutions Chapter platform, including all content, features, and functionality, is owned by Solutions Chapter Group and is protected by international copyright, trademark, and other intellectual property laws.
9. Limitation of Liability
The platform is offered "as-is," and SolutionsChapter.com is not liable for indirect damages. Solutions Chapter Group shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including without limitation, loss of profits, data, use, goodwill, or other intangible losses resulting from your use of the platform.
9.3 Cookie Policy
We use cookies and similar technologies to enhance your experience on our platform, analyze usage patterns, and provide personalized content. By using our services, you consent to our use of cookies in accordance with our Cookie Policy.
9.4 Payment, Refunds, and Fees
Accepted Methods: Credit cards, PayPal, and other online payment methods.
Billing Cycle: Subscriptions are billed monthly or annually.
Refunds: Refunds are available for unused subscriptions, with prorated returns based on specific cases.
9.5 Advertisement Policy
Third-Party Ads: SolutionsChapter.com may display third-party ads, clearly marked as sponsored.
Affiliate Links: Some content may contain affiliate links, and the platform earns commissions from purchases made through them.
10. Termination
We may terminate or suspend your account and access to the platform immediately, without prior notice or liability, for any reason whatsoever, including without limitation if you breach the Terms.
11. Governing Law
These Terms shall be interpreted and governed by the laws of the jurisdiction where Solutions Chapter Group is incorporated, without regard to its conflict of law provisions.
12. Contact Information
If you have any questions about these Terms of Service, please contact us:
Solutions Chapter Group
Email: support@solutionschapter.com
Phone: +1 (626) 725-1007
WhatsApp: +1 (626) 725-1007